Titan Talks: How to Build an Award-Winning AI-Powered Chatbot (The Blueprint)

Published on February 25, 2026

Thank you to the Titan 100 national community for attending to an exclusive Titan Talk on February 24th, at 2 PM ET, featuring Nicolas Genest, President of Codeboxx Technology,  and a 2025 Tampa Bay Titan 100 Honoree.

Yesterday’s Titan Talk brought together CEOs and C-suite leaders for a high-impact, non-technical session led by the CEO of CodeBoxx, who shared the inside story behind GEM, the Goodwill AI platform that won Chatbot Solution of the Year (2025). The session focused on why most AI initiatives fail—not because the technology isn’t ready, but because leadership teams lack strategic focus and outlined the Four Pillars of Agentic AI that determine success or stagnation. Attendees learned why organizations often reject AI too early, how to prioritize use cases that deliver immediate wins, what executives must understand to guide adoption effectively, and how to separate proven results from hype and inflated promises.

Thank you to everyone who joined us for this powerful session! Stay tuned for more opportunities to learn and grow with your Titan community.

To access the recording and whitepaper, please click here.